Terms of Service

Welcome to RiffCharts RiffCharts is an independent music platform designed to connect musicians, music creators, listeners, reviewers, and fans. RiffCharts allows users to upload music, discover independent artists, listen to music, provide ratings and critiques, participate in the community, and—when enabled by the uploader—download music subject to the applicable download permissions and license terms. These Terms of Service constitute a legally binding agreement between you and Riffcharts. By creating an account, uploading Content, submitting a rating or critique, downloading Content, or otherwise using RiffCharts, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use RiffCharts.

Eligibility You must meet the minimum age requirements applicable to your location to create an account or use interactive features of RiffCharts\. Unless RiffCharts expressly permits otherwise, you must be at least **13 years old** to create an account\. If you are under the age of majority where you live, you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf where required by law\. RiffCharts may restrict or terminate accounts when it reasonably believes that an account does not meet applicable age requirements\. RiffCharts is not intended to knowingly collect personal information from children under 13 without legally required parental consent\. Our Privacy Policy contains additional information concerning children’s privacy.

Certain features require an account\. You agree to: - Provide accurate and current information; - Maintain the security of your password; - Keep your account information current; - Not share your account credentials with others; - Not impersonate another person or entity; - Not create accounts for fraudulent or abusive purposes; - Not create multiple accounts for the purpose of manipulating ratings, rankings, critiques, downloads, engagement, or other platform activity; - Immediately notify RiffCharts if you believe your account has been compromised\. You are responsible for activity occurring through your account unless the activity resulted from RiffCharts’ own wrongdoing\. RiffCharts may require additional verification to protect the platform from fraud, abuse, copyright infringement, automated activity, or other misuse\.

For purposes of these Terms: **“Content”** means music, audio recordings, compositions, lyrics, beats, samples, artwork, photographs, videos, text, reviews, critiques, ratings, comments, profile information, and other material submitted, uploaded, displayed, transmitted, or otherwise made available through RiffCharts\. **“Uploader”** means a user who uploads or otherwise makes Content available through RiffCharts\. **“Artist”** means an individual or entity identified as the creator, performer, producer, owner, or authorized representative of music or other creative Content\. **“Listener”** means a user who accesses, streams, listens to, views, rates, critiques, or downloads Content\. **“Critique”** means an individual’s opinion, evaluation, analysis, or commentary regarding music or other Content\. **“Rating”** means a numerical evaluation, including RiffCharts’ one\-through\-ten rating system\.

RiffCharts does **not** claim ownership of music merely because an artist uploads it to RiffCharts\. Except for rights expressly granted to RiffCharts under these Terms, you retain ownership of the intellectual property rights that you own in your Content\. However, uploading Content to RiffCharts requires you to grant RiffCharts certain rights necessary to operate the platform, as described below\. You are responsible for determining what rights you own and what additional permissions you need before uploading Content\.

By uploading Content to RiffCharts, you represent and warrant that: 1. You own the Content or have obtained all necessary rights, licenses, permissions, releases, and authorizations to use and upload it\. 2. You have authority to grant RiffCharts the license described in these Terms\. 3. You have obtained all necessary rights concerning the underlying musical composition and the sound recording\. 4. Where applicable, you have obtained appropriate rights concerning: - Beats; - Samples; - Loops; - Interpolations; - Remixes; - Cover songs; - Featured artists; - Producers; - Session musicians; - Background vocals; - Record labels; - Co\-writers; - Artwork; - Photographs; - Videos; - Spoken\-word material; and - Other third\-party material\. 5. Your Content does not knowingly infringe another person’s copyright, trademark, publicity, privacy, contractual, or other legal rights\. 6. You have obtained necessary permissions from other contributors whose rights are implicated by your Content\. 7. Your Content is not subject to an agreement that prevents you from granting the rights necessary for its use on RiffCharts\. 8. You will not upload Content that you know or reasonably should know is stolen, unauthorized, pirated, or unlawfully obtained\. RiffCharts may request documentation demonstrating your rights to Content when reasonably necessary to investigate a copyright complaint or other legal issue\.

When you upload Content, you grant RiffCharts a non-exclusive, worldwide, royalty-free license to use your Content solely as reasonably necessary to operate, maintain, improve, promote, secure, and provide the RiffCharts services. This license may include the right to: • Host and store your Content; • Reproduce your Content; • Process and encode your Content into technical formats; • Stream your Content; • Display your Content; • Make your Content available to other users according to your selected settings; • Create technical copies and backups; • Display your artist name and profile information; • Display artwork associated with your Content; • Create technical previews or excerpts where reasonably necessary for platform operation or promotion; • Promote RiffCharts and its music community using your publicly available Content; • Deliver Content through content-delivery networks and service providers; • Perform security, moderation, and copyright-related processing; and • Otherwise provide the features you have requested. This license does not transfer ownership of your Content to RiffCharts. RiffCharts will not acquire ownership of your copyright simply because you upload your Content.

Subject to applicable law and any necessary retention obligations, you may request removal of your Content\. Removing Content does not necessarily require RiffCharts to immediately erase every technical copy, backup, database record, cached copy, or legally required record\. RiffCharts may retain limited copies when reasonably necessary for: - Legal compliance; - Copyright disputes; - Fraud investigations; - Security; - Enforcement of these Terms; - Accounting or business records; - Backup systems; or - Other legitimate legal or operational purposes\.

Artists may have the ability to decide whether their Content is available for download\. A download does **not** automatically transfer ownership or copyright to the downloader\. Unless the Artist expressly provides broader rights, downloading Content from RiffCharts grants the downloader only the limited rights expressly associated with that download\. A downloader may not: - Claim ownership of the music; - Register someone else’s Content as their own; - Sell the Content; - Redistribute the Content; - Upload it to another platform; - Make it publicly available; - Use it commercially; - License it to another person; - Create derivative works; - Remix it; - Sample it; - Synchronize it with video; - Use it in advertising; or - Otherwise exploit the Content, unless the applicable Artist or copyright owner has expressly authorized that use\. Artists are responsible for selecting appropriate download permissions for their Content\. RiffCharts may provide different download\-license options and may modify those options as the platform develops\.

A person who downloads music understands that: **Downloading a file is not the same thing as purchasing or receiving ownership of the copyright\.** Copyright remains with the applicable copyright owner unless ownership has been separately transferred through a valid agreement\. -Ratings and Premium Music Critique RiffCharts may allow users to rate music using a numerical scale, including a one\-through\-ten rating system, and may offer written or structured Premium Music Critique features\. Ratings and critiques represent the individual opinions of the users who submit them\. A rating is not a guarantee, certification, professional determination, or objective measurement of artistic quality\. RiffCharts does not guarantee that ratings or critiques will be: - Positive; - Accurate; - Fair; - Consistent; - Professional; - Complimentary; or - Agreeable to the Artist\. Artists agree that legitimate criticism—including criticism they strongly disagree with—is part of participating in a public music community\.

RiffCharts may allow users to rate music using a numerical scale, including a one-through-ten rating system, and may offer written or structured Premium Music Critique features. Ratings and critiques represent the individual opinions of the users who submit them. A rating is not a guarantee, certification, professional determination, or objective measurement of artistic quality. RiffCharts does not guarantee that ratings or critiques will be: • Positive; • Accurate; • Fair; • Consistent; • Professional; • Complimentary; or • Agreeable to the Artist. Artists agree that legitimate criticism—including criticism they strongly disagree with—is part of participating in a public music community. Genuine Ratings and Reviews Users must submit ratings and critiques based on their genuine opinions and experiences. You may not: • Create fake ratings; • Purchase fake ratings; • Sell fake ratings; • Use bots to rate Content; • Create multiple accounts to manipulate scores; • Coordinate fraudulent rating campaigns; • Intentionally inflate or suppress an Artist’s score through deceptive activity; • Threaten another user to obtain a particular rating; • Offer compensation conditioned on a particular rating; • Accept compensation conditioned on a particular rating; • Submit ratings on behalf of people who did not actually provide them; • Misrepresent having listened to Content when you have not; or • Otherwise manipulate the RiffCharts rating system. RiffCharts may remove ratings, suspend accounts, adjust rankings, restrict voting privileges, or take other enforcement action when it reasonably believes that ratings or critiques have been manipulated. RiffCharts’ policies concerning genuine reviews are designed in part to prevent deceptive review practices and sentiment-based manipulation. (Federal Trade Commission) Critiques Must Remain Within Community Standards RiffCharts permits honest artistic criticism. However, critiques may not contain: • Credible threats of violence; • Targeted harassment; • Doxxing; • Private personal information; • Extortion; • Blackmail; • Fraud; • Impersonation; • Unlawful discrimination; • Sexual exploitation; • Child sexual material; • Instructions intended to facilitate serious wrongdoing; • Malware; • Spam; • Defamatory statements knowingly presented as factual when prohibited by applicable law; or • Other material prohibited by these Terms or applicable law. Users may strongly criticize music without attacking the personal safety, dignity, or protected characteristics of another person.

Where RiffCharts provides response functionality, Artists may respond to ratings and critiques\. Responses must comply with these Terms\. Artists may not: - Threaten reviewers; - Attempt to identify anonymous reviewers; - Publish private information about reviewers; - Offer money for favorable ratings; - Retaliate against users for honest criticism; - Create fake accounts to attack reviewers; or - Manipulate the rating system\. Prohibited Content You may not upload, transmit, distribute, or make available Content that: - Infringes copyright; - Infringes trademark rights; - Violates publicity or privacy rights; - Contains stolen music; - Contains unlawfully obtained recordings; - Contains malware or malicious code; - Facilitates fraud; - Facilitates illegal activity; - Contains threats; - Encourages targeted violence; - Contains child sexual abuse material; - Contains unlawful exploitation; - Doxxes individuals; - Impersonates another person or organization; - Fraudulently represents affiliation with another person or organization; - Circumvents RiffCharts’ security or enforcement systems; - Attempts to manipulate ratings or rankings; - Violates applicable law; or - Violates these Terms or RiffCharts’ Community Guidelines\. RiffCharts may establish additional content restrictions where reasonably necessary to protect users, rights holders, or the platform\.

RiffCharts respects intellectual property rights. If you believe Content available through RiffCharts infringes your copyright, you may submit a copyright complaint using the RiffCharts DMCA procedure. RiffCharts may remove or restrict access to allegedly infringing Content while a complaint is investigated or processed. RiffCharts may also restrict or terminate accounts belonging to repeat infringers where required or appropriate under applicable law and RiffCharts’ policies. Our separate DMCA Copyright Policy governs formal copyright notices and counter-notices. DMCA Designated Agent RiffCharts intends to maintain a designated agent for receiving copyright infringement notices in accordance with applicable U.S. law. The designated agent information will be made publicly available on the RiffCharts website and maintained with the U.S. Copyright Office as required. DMCA Agent: Email: support@riffcharts.com RiffCharts may update its designated-agent information when necessary. The Copyright Office requires designated-agent information to include specified identifying and contact information and provides a public directory for these designations. (U.S. Copyright Office)

If your Content has been removed because of a copyright complaint, you may have rights to submit a counter-notification where permitted by applicable law. Counter-notifications must contain the information required by applicable law. RiffCharts may restore Content when legally required to do so. Submitting a knowingly false copyright complaint or counter-notification may have legal consequences. Repeat Infringers RiffCharts may terminate or restrict accounts of users who repeatedly infringe copyrights or other intellectual property rights. RiffCharts may also take action when it reasonably believes that a user is attempting to circumvent a previous termination by creating another account. Community Moderation RiffCharts may use automated systems, user reports, human review, technical tools, and other methods to enforce these Terms. However, RiffCharts does not guarantee that it will detect every violation or review every piece of Content. RiffCharts does not assume an obligation to monitor all Content. RiffCharts may, but is not required to: • Remove Content; • Restrict Content; • Disable downloads; • Disable comments; • Disable ratings; • Restrict accounts; • Suspend accounts; • Terminate accounts; • Preserve evidence; • Investigate suspected abuse; or • Cooperate with lawful governmental or legal requests.

RiffCharts is a platform that allows users to submit Content. RiffCharts does not necessarily endorse, verify, or approve statements, music, ratings, critiques, profiles, downloads, or other Content submitted by users. Opinions expressed by users belong to those users. RiffCharts is not responsible for the independent actions of users except to the extent required by applicable law. Artist and User Profiles Users may create profiles containing information such as: • Artist name; • Username; • Biography; • Profile image; • Links; • Music; • Artwork; and • Other permitted information. You represent that you have the right to use information, images, names, and other material you place on your profile. You may not impersonate another person or falsely claim affiliation with an artist, label, company, organization, or other entity. Trademarks and RiffCharts Intellectual Property RiffCharts and its associated branding, logos, names, designs, software, interfaces, graphics, text, and other original materials are owned by or licensed to RiffCharts unless otherwise indicated. You may not copy, reproduce, modify, distribute, sell, license, reverse engineer, or exploit RiffCharts intellectual property without permission. Artist Content remains subject to the ownership rights described elsewhere in these Terms.

If you voluntarily submit suggestions, ideas, recommendations, feature requests, or other feedback concerning RiffCharts, you grant RiffCharts permission to use that feedback without compensation or obligation to you, unless prohibited by applicable law\. You retain ownership of any underlying intellectual property you independently own\. Platform Availability RiffCharts does not guarantee that the platform will always be: - Available; - Uninterrupted; - Error\-free; - Secure; - Free from viruses or other harmful components; or - Available at any particular speed or capacity\. RiffCharts may modify, suspend, discontinue, or restrict portions of the platform at any time\. Changes to the Platform RiffCharts may add, remove, modify, or discontinue features\. This may include changes to: - Rating systems; - Critique systems; - Download functionality; - Artist tools; - Listener tools; - Profiles; - Rankings; - Search; - Upload limits; - File formats; - Storage; - Subscription features; - Advertising; and - Other platform functionality\.

RiffCharts may rely on third-party services for: • Hosting; • Storage; • Payments; • Advertising; • Analytics; • Email; • Security; • Authentication; • Content delivery; • Music processing; and • Other technical services. Third-party services may have their own terms and privacy policies. RiffCharts is not responsible for independent third-party services except as required by applicable law. Advertising and Analytics RiffCharts may display advertisements and use analytics or similar technologies. Advertising and analytics practices are described in the RiffCharts Privacy Policy. RiffCharts may receive compensation from advertising or other commercial relationships. Advertising does not necessarily constitute an endorsement by RiffCharts of the advertised product or service. Privacy Your use of RiffCharts is also governed by our Privacy Policy. The Privacy Policy explains how RiffCharts collects, uses, stores, protects, and discloses personal information. You should review the Privacy Policy before using the platform. Children’s Privacy RiffCharts is not intended to knowingly collect personal information from children under 13 without legally required parental consent. If RiffCharts learns that it has collected personal information from a child under 13 in circumstances requiring parental consent, RiffCharts may take appropriate steps to delete the information. RiffCharts may restrict accounts or functionality when necessary to comply with children’s privacy laws. Where COPPA applies, operators can have obligations concerning parental notice, verifiable parental consent, parental access/deletion rights, security, and retention. (Federal Trade Commission)

RiffCharts provides tools intended to help Artists receive exposure, feedback, ratings, and audience engagement. However, RiffCharts does not guarantee: • A particular number of listeners; • A particular rating; • A particular number of downloads; • Record-label interest; • Streaming success; • Revenue; • Viral exposure; • Career advancement; • Playlist placement; or • Any other business or artistic result. No Professional or Industry Certification A RiffCharts rating, critique, ranking, badge, score, or other designation does not necessarily constitute: • Professional music-industry certification; • Record-label approval; • Copyright verification; • Ownership verification; • Commercial viability certification; • Legal clearance; • Industry endorsement; or • A guarantee of artistic or commercial quality. Indemnification To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless RiffCharts, its owners, officers, directors, employees, contractors, service providers, and agents from claims, liabilities, damages, losses, costs, and reasonable expenses arising from or relating to: • Your violation of these Terms; • Your unlawful Content; • Your infringement of another person’s intellectual property rights; • Your violation of another person’s privacy or publicity rights; • Your unauthorized use of third-party material; • Your fraudulent activity; • Your misuse of the platform; or • Your violation of applicable law. Nothing in this section requires you to indemnify RiffCharts for RiffCharts’ own unlawful conduct where such indemnification would be prohibited by law. Disclaimer of Warranties To the maximum extent permitted by applicable law, RiffCharts is provided on an “as is” and “as available” basis. RiffCharts disclaims warranties to the extent permitted by law, including implied warranties of: • Merchantability; • Fitness for a particular purpose; • Non-infringement; and • Availability. Nothing in these Terms excludes a warranty or legal protection that cannot lawfully be excluded. Limitation of Liability To the maximum extent permitted by applicable law, RiffCharts and its owners, officers, directors, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the platform. This may include losses relating to: • Lost profits; • Lost revenue; • Lost business opportunities; • Lost data; • Lost Content; • Platform interruptions; • User conduct; • Unauthorized access; • Third-party Content; • Ratings or critiques; or • Downloads. Nothing in these Terms limits liability that cannot legally be limited or excluded. Any monetary limitation should be reviewed by counsel before publication because enforceability depends on applicable law and the circumstances of the claim.

Before filing a formal legal claim, the parties should attempt in good faith to resolve disputes informally\. You may contact RiffCharts at: Support@riffcharts.com RiffCharts may provide additional dispute\-resolution procedures in a separate agreement or updated version of these Terms\. Any arbitration, class\-action waiver, jury\-trial waiver, venue provision, or similar provision should be included only after review by qualified counsel to ensure that the applicable requirements for enforceability are satisfied\. Governing Law These Terms will be governed by the laws identified in the final version of this Agreement, without regard to conflict\-of\-law principles, except where applicable law requires otherwise\. **Governing Law:** State of Michigan\. Termination by You You may stop using RiffCharts at any time\. You may request deletion of your account subject to applicable law and legitimate legal, security, accounting, copyright, and recordkeeping requirements\. Termination or Suspension by RiffCharts RiffCharts may suspend, restrict, or terminate an account when reasonably necessary because of: - Violation of these Terms; - Copyright infringement; - Repeated infringement; - Fraud; - Rating manipulation; - Harassment; - Security threats; - Illegal activity; - Abuse; - Circumvention of enforcement; - False information; - Unauthorized Content; or - Conduct that materially threatens the platform or its users\. Where appropriate, RiffCharts may provide notice and an opportunity to appeal\. RiffCharts may immediately restrict access when necessary to protect users, the platform, or comply with legal obligations\. Effect of Termination Upon termination, your right to use RiffCharts ends\. Provisions that by their nature should survive termination will survive, including provisions concerning: - Intellectual property; - Copyright; - Licenses; - Download restrictions; - Indemnification; - Disclaimers; - Limitations of liability; - Dispute resolution; and - Other provisions intended to survive termination\.

RiffCharts may update these Terms from time to time. When material changes are made, RiffCharts may provide notice through the platform, email, or another reasonable method. The updated Terms will identify a new effective date. Your continued use of RiffCharts after the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law. Electronic Agreement You agree that selecting an acceptance checkbox, creating an account, uploading Content, purchasing a service, or otherwise using RiffCharts may constitute an electronic signature or electronic acceptance where permitted by applicable law. RiffCharts may maintain records of your acceptance, including the applicable Terms version, date, and other reasonable technical information. Severability If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law. No Waiver RiffCharts’ failure to enforce a provision of these Terms does not constitute a waiver of its right to enforce that provision later.

These Terms, together with the RiffCharts Privacy Policy, DMCA Copyright Policy, Community Guidelines, Music Upload and Download License, and other policies expressly incorporated into these Terms, constitute the agreement governing your use of RiffCharts, unless a separate written agreement applies. Contact RiffCharts Questions concerning these Terms may be directed to: Riffcharts Oakland County MI support@riffcharts.com Riffcharts.com By using RiffCharts, you acknowledge that: You are responsible for the Content you upload. You must have the rights necessary to upload and distribute your Content. RiffCharts does not take ownership of your music merely because you upload it. A download does not automatically transfer copyright ownership. Ratings and critiques represent individual opinions. Rating manipulation, fake accounts, bots, and fraudulent reviews are prohibited. RiffCharts may remove Content or restrict accounts when required by law or when necessary to protect the platform and its users. Copyright complaints are handled under RiffCharts’ DMCA Copyright Policy. By creating an account or otherwise using RiffCharts, you acknowledge that you have read and agree to these Terms.

RiffCharts is a general-audience music platform intended for users age 13 and older. Users must be at least 13 years old to create an account or upload content. RiffCharts does not knowingly collect personal information from children under 13 and does not permit content involving child exploitation, sexual solicitation, grooming, or other unlawful or harmful activity. Users are prohibited from posting personal identifying information, including addresses, phone numbers, or other sensitive information about themselves or others. RiffCharts reserves the right to remove content, restrict accounts, or terminate users who violate these requirements or otherwise create a safety risk to the community.

Effective Date: September 4, 2026 Last Updated: September 5, 2026 RiffCharts respects the intellectual property rights of artists, musicians, songwriters, producers, labels, publishers, and other copyright owners. RiffCharts is a platform that allows users to upload and share music and other creative content for listening, discovery, rating, critique, and community interaction. Because RiffCharts hosts user-submitted content, we have established this Copyright and DMCA Policy to provide a process for copyright owners to report material they believe infringes their copyrights. This policy is intended to operate in accordance with applicable United States copyright law, including the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512, where applicable.

RiffCharts does not acquire ownership of music simply because an artist uploads it to the platform. Artists and other users remain responsible for ensuring that they own or have obtained the necessary rights to upload and make their Content available through RiffCharts. The RiffCharts Terms of Service require users to represent that they have the necessary rights and permissions for Content they upload.

If you believe that music, artwork, video, text, or other Content available through RiffCharts infringes your copyright, you may submit a copyright infringement notice to RiffCharts. A properly submitted DMCA notice should contain sufficient information for RiffCharts to identify the copyrighted work, identify the allegedly infringing material, and contact the complaining party.

To the extent required by applicable law, a copyright infringement notification should include: A. Identification of the Copyrighted Work Identify the copyrighted work that you claim has been infringed. If multiple copyrighted works are involved, you may provide a representative list where permitted. B. Identification of the RiffCharts Content Provide sufficient information to allow RiffCharts to locate the allegedly infringing material. This should include, when available: * RiffCharts song title; * Artist or uploader name; * RiffCharts profile URL; * Song URL; * Screenshot; * Other identifying information; and * Any other information reasonably helpful in locating the Content. C. Your Contact Information Provide: * Full legal name; * Mailing address; * Telephone number; and * Email address. If you are submitting the notice on behalf of a copyright owner, identify the copyright owner and explain your authority to act on their behalf. D. Good-Faith Statement The notice should include a statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law. E. Accuracy and Authority Statement The notice should include a statement that the information provided is accurate and, under applicable law, that the complaining party is authorized to act on behalf of the copyright owner. F. Signature The notice should contain a physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf. These requirements are based on the information generally required for a compliant DMCA notification under 17 U.S.C. § 512(c)(3). The U.S. Copyright Office provides additional information concerning copyright notices and the DMCA framework.

DMCA notices should be sent to RiffCharts’ designated copyright agent: RiffCharts DMCA Agent DMCA Email: support@riffcharts.com Do not send general customer-service questions to the DMCA address unless they concern copyright infringement.

When RiffCharts receives a copyright complaint, we may: 1. Review the notice for completeness; 2. Determine whether the notice identifies the allegedly infringing Content; 3. Contact the uploader; 4. Remove or disable access to Content where appropriate; 5. Notify the uploader of the complaint; 6. Preserve relevant information where reasonably necessary; 7. Request additional information; 8. Consider a counter-notification where applicable; and 9. Take other action permitted or required by law. RiffCharts does not determine copyright ownership through a judicial proceeding and does not guarantee that every dispute can be resolved internally.

When appropriate or required by applicable law, RiffCharts may remove or disable access to Content identified in a copyright complaint. The fact that Content is removed does not necessarily mean RiffCharts has determined that the uploader committed infringement. Content may be temporarily restricted while a copyright dispute is being evaluated.

Where appropriate and permitted by law, RiffCharts may notify the user who uploaded the allegedly infringing Content. The notification may include information from the copyright complaint. Users should understand that information contained in a DMCA notice may be shared with the affected uploader where appropriate or legally required.

If you believe your Content was removed or disabled because of a mistake or misidentification, you may have the right to submit a DMCA counter-notification. A counter-notification generally must include information required by applicable law, which may include: * Identification of the removed or disabled Content; * The location where the Content appeared before removal; * A statement made under penalty of perjury that you have a good-faith belief that the Content was removed or disabled because of mistake or misidentification; * Your name, address, and telephone number; * A statement consenting to the jurisdiction of the appropriate federal district court as required by applicable law; and * Your physical or electronic signature. A counter-notification should only be submitted when you genuinely believe the removal resulted from mistake or misidentification. Submitting knowingly false information may expose you to legal consequences.

After receiving a valid counter-notification, RiffCharts may forward the counter-notification to the complaining copyright owner as permitted or required by law. Where the applicable statutory requirements are satisfied, RiffCharts may restore the removed Content after the applicable waiting period unless the copyright owner informs RiffCharts that it has filed a court action concerning the allegedly infringing Content. The specific process and timing will be governed by applicable law.

RiffCharts may terminate or restrict accounts belonging to users who are repeat copyright infringers where required or appropriate under applicable law. RiffCharts may consider factors including: * Number of valid copyright complaints; * Whether previous complaints were resolved; * Whether Content was restored; * Whether the user repeatedly uploads allegedly infringing material; * Whether the user creates new accounts to circumvent termination; and * Other relevant circumstances. RiffCharts may also take action against users who knowingly submit fraudulent or abusive copyright complaints.

Copyright complaints must be truthful. You may not submit a copyright complaint concerning Content: * You do not own; * You are not authorized to represent the owner of; * You know is authorized; * You know is lawful; * Solely because you dislike the artist; * Solely to harass another user; or * For the purpose of suppressing legitimate criticism or competition. Knowingly making materially false statements in a copyright complaint or counter-notification may have legal consequences.

RiffCharts may receive competing claims from multiple people concerning the same song or recording. For example, a dispute may involve: * Multiple songwriters; * Producers; * Artists; * Record labels; * Publishers; * Beat creators; * Sample owners; * Co-owners; or * Other rights holders. RiffCharts generally cannot determine complex ownership disputes between competing parties. RiffCharts may restrict access to disputed Content while the parties resolve the matter or obtain an appropriate legal determination.

Uploading a recording does not necessarily mean that the uploader owns every copyright associated with that recording. Users are responsible for obtaining appropriate permissions for: * Samples; * Beats; * Loops; * Cover songs; * Remixes; * Interpolations; * Featured performances; * Producer contributions; * Co-written compositions; * Background vocals; * Third-party recordings; and * Other copyrighted material. A user may own the sound recording they created while another person owns rights in the underlying composition or incorporated material. RiffCharts may remove or restrict Content when presented with a valid copyright complaint concerning any protected portion of the Content.

The DMCA process may also apply to allegedly infringing: * Artist photographs; * Album artwork; * Logos; * Videos; * Written material; * Promotional graphics; and * Other copyrighted material. Copyright owners should identify the specific material they believe infringes their rights.

Trademark disputes are not necessarily handled through the DMCA. If you believe an RiffCharts user is improperly using your trademark, brand name, logo, or other protected identifier, contact RiffCharts through the appropriate legal or abuse channel. RiffCharts may establish a separate trademark complaint process.

Do not include unnecessary personal or sensitive information in a copyright complaint. However, copyright complaints may require identifying information necessary to process the claim. RiffCharts may retain and disclose information associated with copyright complaints when reasonably necessary to process the dispute, comply with law, protect rights, or respond to legal process. Additional information is provided in the RiffCharts Privacy Policy.

RiffCharts may preserve Content, account information, communications, technical records, or other information when reasonably necessary for: * Copyright investigations; * Legal proceedings; * Fraud investigations; * Security; * Enforcement; * Compliance with legal obligations; or * Other legitimate purposes permitted by law. Preservation does not necessarily mean that Content will remain publicly available.

RiffCharts operates a platform that allows users to upload and interact with Content. RiffCharts does not necessarily know whether every uploaded song is owned by the person who uploaded it. Users are responsible for their Content. RiffCharts may respond to copyright complaints and take action consistent with applicable law and its policies. Nothing in this policy should be interpreted as RiffCharts assuming responsibility for determining ownership of every piece of Content before it is uploaded.

RiffCharts intends to maintain a designated agent for receipt of copyright infringement notifications in accordance with applicable law. The designated agent information should be registered with the U.S. Copyright Office where required and should remain publicly accessible. Designated Agent: Email: support@riffcharts.com RiffCharts may update this information as necessary. The Copyright Office maintains information regarding designated agents and the DMCA safe-harbor framework.

RiffCharts may cooperate with copyright owners, artists, rights holders, legal representatives, courts, governmental agencies, and other authorized parties where appropriate or legally required. Such cooperation may include: * Processing notices; * Removing or restricting Content; * Preserving information; * Communicating with affected users; * Responding to lawful legal process; and * Providing information when disclosure is legally required.

RiffCharts cannot guarantee that: * All uploaded music is properly licensed; * All copyright infringement will be detected; * All unauthorized Content will be prevented from being uploaded; * Copyright disputes will not occur; or * Content removed from RiffCharts will not appear elsewhere on the internet. RiffCharts provides the procedures described in this policy to respond to copyright complaints and comply with applicable legal obligations.

RiffCharts may update this DMCA Copyright Policy from time to time. Changes may be made to reflect: * Changes in applicable law; * Changes to the RiffCharts platform; * Changes to our procedures; or * Operational requirements. The “Last Updated” date at the top of this policy will indicate when it was most recently revised.

For copyright infringement matters: RiffCharts DMCA Department Email: support@riffcharts.com For general questions, account issues, ratings, critiques, or other non-copyright matters, please use the regular RiffCharts support/contact process.

Before submitting a copyright complaint, make sure you can provide: ☐ Identification of the copyrighted work ☐ Identification/location of the allegedly infringing RiffCharts Content ☐ Your name and contact information ☐ Your authority to act for the copyright owner, if applicable ☐ A good-faith statement ☐ An accuracy/authority statement as required by law ☐ Your physical or electronic signature ☐ Any additional information reasonably necessary to locate or evaluate the Content Submitting a complaint does not guarantee removal. RiffCharts will process qualifying notices in accordance with applicable law.

Important: RiffCharts’ DMCA procedures are intended to address copyright complaints concerning user-uploaded Content. They do not replace a court’s determination of copyright ownership or infringement.